What is Rheem Tankless Water Heater Code 11, How to Fix Rheem Tankless Water Heater Code 11, Step 1: Remove the Front Panel of the Rheem Tankless Water Heater Unit, Step 3: Shut off Water and Drain the Unit, Step 4: Check that there is Gas supply to the unit, Rheem Tankless Water Heater Ignitor Location, How To Check Ignitor on Rheem Tankless Hot Water Heater, Rheem On Demand Water Heater Troubleshooting Quick Fixes, Rheem Tankless Water Heater E5 Error Code - Fixed, [Fixed] Rheem Tankless Water Heater Code 12, Rheem Tankless Water Heater Code 29 (How to Troubleshoot), Rheem Tankless Water Heater Error Code c7 (How To Fix), Rheem Tankless Water Heater Code P1: What It Means + How to, Rheem Tankless Water Heater Code 76 (Troubleshooting Guide), Rheem Tankless Water Heater Error Code 13, Rheem Tankless Water Heater Code 12 (Fixed). Excessive wear and tear may cause damage to the igniter wiring. Protect Your Home u0003With Mobile Leak Alerts. Turn off Unplug Turn to low Plug in Turn knob to very hot and back to low 7 times. Rheem Electric Tankless Water Heater Error Code E4 04. Join in and write your own page! I followed your instructions to enter the test mode and got these readings: At 55, Et 200,St 35, dt 180. Rheem is a leading manufacturer of water heaters. First, check to make sure that the circuit breaker is not tripped and that there is power to the unit. Another often overlooked issue with error code 11 is that the problem might actually be that the Igniter wire harness may be worn out. Ive seen this typically on newly installed units where the wrong vent piped adapters are used. You may need to replace the gas valve if it is damaged or defective. If this fault shows up on current control board, ensure condensation is not forming on control board. Follow up from my last post. The average water heater flood claim is $4,440 1. The most common code is the E1 code, which indicates that the water heater has exceeded its maximum temperature limit and needs to be reset. How can I choose the right hot water system for my home? Venmo is @matt-carter-327 flash error code reset help. If the flue or combustion air inlets opening gets blocked by debris, remove the blockage. All of this can be costly. Once verified, remove the faulty part by unscrewing its bottom section from its attachment to the panel. Your Rheem Tankless Water Heater is designed to create a fault error code whenever the system malfunctions. If your Rheem tankless water heater is displaying the P1 code, it means that the unit is not receiving enough power. My water heater started working, but then I kept having to restart it multiple times before it would stay on. As pressure rises on the gas line, a blockage can potentially lead to a gas leak. Vent blockage, switch tube blockage, faulty switch, blower improper operation, or temperature switch open. Check the heat exchanger for scale buildup. Redo the entire process if the pilot light goes out. Turn OFF the remote control. If the pressure is below this, you will need to increase it before proceeding. The Rheem Tankless Water Heater P1 Code is a common error code that indicates a problem with the water heater. It should take a quarter-turn. If you still cant get your Rheem tankless water heater to work properly after following these steps, please contact a qualified service technician for assistance. The circuit breaker for the unit may have tripped. Clamping pliers or an open-end wrench can also be used. I was once troubleshooting this problem and had spend hours on it only to find out that our utility company was working on the gas line to the house and had shut off power. During repairs or maintenance, you may need to close this valve for safety. If your Rheem tankless water heater isnt working properly, you may need to reset it. If you have a condensing unit, then: The consent submitted will only be used for data processing originating from this website. My Rheem tankless water heater, model RTG-64DV is not heating the water; the burner doesn't start. Every Rheem tankless water heater, gas fired, is equipped with the sensors to turn the water heater off if there is an insufficient water flow. A gas line, on the other hand, can acquire a bad dent or kink that prevents gas from flowing through it. Follow these steps to reset your Rheem tankless water heater: When the flame sensor detects that the unit has no flame, the Rheem Tankless Water Heater Error Code 12 appears. Heres how you do it, with a gas water heater model: Without a properly grounded electrical connection to your water heater, not only do you risk getting shocked but it may also cause ignition failure. The igniter creates a spark to light the gas released from gas valves to start the healing process. Reconnect the Molex connector to the bottom of the control pad, reconnect the water heater's power if and turn the blower switch to the "ON" position. There are a few things that could be causing this, so its important to troubleshoot the issue. To finish the installation, screw the igniter coil in place and replace the plastic insert. Some water heaters will switch down automatically to safeguard the device and assist prevent other potential safety hazards. Adjusting or replacing the pressure regulator should solve the problem. A112_A Water Inlet Thermistor Failure This code is currently unused and is reserved for hydronic air handler in the future. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Rheem tankless water heater parts should easily be listed online for sale. Simply lift it up and see if it feels heavy enough. Rheem Tankless Water Heater Error Code 11 07. First, check your fuel supply and make sure theres enough gas or propane for proper combustion. Then they sent me a new pilot light assembly, which I was sure wouldn't work as the pilot light was working. 4. Put everything back in place and see, if the error persists. Reattach the snow-filled tank and your heater will be good as new. Vapor lock code and other codes on side of tank. Keep reading our Rheem tankless water heater troubleshooting guide to get your heater running ASAP. 2. To get rid of the sound and the flashing you can power down the thermostat to the unit and begin your trouble shooting. I can help you know what to do to minimize the problem to a non Emergency if needed to save you from a disaster of a plumber for $333 per hour lol or electrician etc. You can look for a replacement online. Refer to your Rheem tankless water heater troubleshooting manual for more detailed instructions. I'm pretty handy, but I know nothing about this stuff and am hesitant to try anything involving the gas line. Various models may have different minimum gas pressure requirements. 13 Common Rheem Tankless Water Heater Error Codes 01. Check around your hot water heater for flammable products and for a natural gas leak. Flood damage is big time scam central. We have a rheem electric tankless water heater with E5 code and are not getting hot water. Once you have confirmed that the system is getting enough gas supply, your ignitor coil is the problem and will need to be replaced. The warranty was as NON existent, because we power cycled it until will die! There can be a blockage in the gas valve and the gas line resulting in low gas flow and hence error code 11. Push it in and turn it counterclockwise until the term Pilot or Ignition appears in the On position. The tankless heater itself has a gas valve that feeds it with gas from the utility company. Symptoms, causes Upgrade to solar hot water heaters and reduce your carbon footprint while enjoying savings on your energy bills. Excessive wear and tear may cause damage to the igniter wiring. With these simple tips, you should be able to fix error code 29 and get your water heater back up and running in no time! Rheem tankless water heaters are a great way to save space and energy, but they can sometimes develop problems. It is safe to enlist the help of a professional as earthing can be tricky. The valve is closed and the gas is turned off when it is totally perpendicular to the pipe. Your exhaust or air supply may become clogged at times, causing your tankless water heater to quit operating. Save my name, email, and website in this browser for the next time I comment. Find the heater circuit by heading over to the electric panel. Clean or replace the flame sensor to fix this problem. Replace the sensor to fix this problem. We and our partners use cookies to Store and/or access information on a device. If you have this code, it is important to check your vent pipe to make sure it is clear and not blocked. E02 This code indicates that the units gas valve is not open. You will be able to tell that the power source is completely turned off because there will be no air coming out of the exhaust vents on the top of the unit. Cleaning orreplacing the burner assembly should fix the problem. The valve is open and the gas is on when the tab is parallel to the gas pipe. 2. Manage Settings ). Rheem Tankless Water Heater Error Code 10 06. My Rheem water heater would start and stop 3 times. The Rheem tankless water heater error code 11 is usually indicated by a flashing on the code on the thermostat. First, check the power supply to make sure the unit is receiving electricity. Ohms should say over 45,000 mine said 222,000 the store model had 85,000. Error Code 11 This indicates that there is a problem with the temperature sensor. The gas supply to the unit may be insufficient. Every model, however, must have a pressure of 10.5 w.c. or 2.6 KP for natural gas and 14 w.c./3.5 kPa for LP gas. 1. Then, leave your water heater for 30 seconds in state of disconnected from the power source. If nothing helps, then an expert would have to replace the control board. One of the few downsides of using a tankless system is that when a fault code occurs, there is no way to get any hot water. Check the vent terminal and exhaust venting. I replaced the pressure sensor but still had the same problem. These water heaters may help you qualify for insurance discounts 2. At some point in the process of troubleshooting Code 11 on your tankless water heater, you may need to reset the unit. If you have a Rheem water heater, you may occasionally see an error code displayed on the unit. Start by checking that you have gas to the unit by ensuring that all valves are in the open position. Below, we'll explain how to read codes on your gas heater and what you should do to rectify the situation. Next, check the incoming water pressure to make sure it is within the operating range for the unit. This fault code is also common on Rinnai and Richmond tankless systems. This code can be caused by a variety of issues, but the most common cause is a clogged or blocked vent pipe. Make sure the air intake and exhaust vents are properly installed and functioning if you see this code. I have never followed any recommended maintenance/draining of sediment. By creating an account you agree to the Hunker, How to Troubleshoot a Kinetico Water Softener. Check your breaker box and reset the breaker if necessary. It showed up on the controls as error code 11. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. So I bought some pipe insulation for about $6. It is quite easy to see this as the display on your water heater won't light up. Heaterfixlab.com is a participant in Google Adsense and Ezoic Ad Network. Thankfully, there are some easy steps you can take to fix this problem and get your Rheem tankless water heater back up and running. If all else fails, contact Rheem customer service for assistance. It is important to not the this sound is not a temperature warning. COPYRIGHT 2023. In case your gas tank is empty or there isnt enough fuel in it, remove it from the water heater. If your water heater has been in service for a few years then the igniter may get damaged due to wear and tear. Code 11 means that the ignition system has failed. Potential status/problems are: Pressure switch failed (open). [Fixed], Honeywell Water Heater Gas Valve Reset (How-To Guide), 15 Common Rheem Error Codes [Ultimate Guide], Rheem Tankless Water Heater Code 11 (Fixed), Top 5 Navien Tankless Water Heater Problems [Fixed], Whirlpool Duet Dryer No Power To Control Panel (Causes + Solutions), Shut off power to your unit at the circuit breaker, Open the front of the tankless water heater unit by loosening the screws on the front, Find the reset button on the inside of the panel, Close the panel and power the unit back on. Call Rheem on 1300 556 036 or EMAIL US If your water heater does not begin working or another "lock out" condition occurs, have a competent hot water heating specialist diagnose the system and make repairs. Check the flame after two turns to see if it is powerful enough. Simply click here to return to Rheem. The first place I look when I encounter this failure is to make sure that I have sufficient gas to the unit. Turn on your multi-meter and set it to read resistance or "ohms". Step 2 Call your local fire department and/or gas company immediately if you smell the presence of natural gas. Unfortunately, it is not worth it it just fix the wiring. David is a man who loves doing research and finding out the best solution to any type of heating appliance issues like heaters and fireplaces. Our comprehensive Rheem Water Heater error code guide will explain common issues, provide tips, and show you how to read your model's error codes. Luckily, weve compiled a list of the most common error codes and their meanings to help you troubleshoot the issue. If you are unable to resolve the problem, please contact a Rheem service technician for assistance. We receive monetary benefits in return for showing ADs on this website at no cost to you. Learn More. Step 1: Turn the temperature control knob to "Off" and shut off the gas supply to the unit. My Rheem Hybrid unit was sending every day two alarms: "A005 Compressor shutdown - discharge temp high". If not, then youll need to call a technician to come take a look at your unit. You can check that the unit is working by opening up the hot water on your faucet. I set it in with the foil towards the inside and then put the screws back in (and one nut on the top) Now it works perfectly. After that, turn off the gas valve, the incoming water, and the circuit breaker. I tried looking for the pilot light, didn't see it through the window. Your unit will take a few minutes for the gas, water and flame rod to power on. Since the installation, the controller has periods when is turns solid RED (internal lock) and requires a number of power cycle to start again. Hold down the reset button inwards until it clicks in place. But one of the most common error codes they have is Code 11. Our comprehensive Rheem Water Heater Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes. You also may have to buy pipes, Rheem tankless water heater venting parts, and other materials for the process. Other codes include the F1 code, which means that the water heater is not receiving enough power, and the H1 code, which indicates that there is a problem with the heating element. The Rheem tankless water heater code means that incomplete combustion is taking place in your heater or it may be that the water flow is too high. * All pros listed are independent dealer-owned . document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Read More Propane Heater For Bed BugsContinue, Read More How Much Propane Does A Tankless Water Heater UseContinue, Read More Propane Vs Electric Water HeaterContinue, Read More Top 10 Best 80 Gallon Electric Water Heater (2022 Latest Price)Continue, Read More Top 10 Best 20 Gallon Electric Water Heater For 2022 (Buying Guide)Continue, Read More Best electric tankless water heater for rvContinue. If the reading on your multi-meter reads below 9k or above 45k ohms, the flammable vapor sensor is faulty and in need of replacement; you cannot reset the system until this issue is resolved. Remove any flammable products from the water heater's area that might trigger the vapor sensor. Open the hot water faucet. Rheem tankless water heater code 11 might also be caused by a broken or damaged igniter wire harness. Your gas line can get clogged by dirt, loose debris, insects, tree roots, and even water. Check whether the unit has a gas supply. Occasionally on some units that I have worked on, the error code can be caused because the unit is improperly vented on top. That's 9000-45000I have heard of plumbers charging close to 300 per hour for Emergency but those are the ones that just got out of prison but I have emergency rates too for Electrical things and I don't go anywhere for less than 150$ in my bad ass RAM 3500 Diesel truck full of tools and materials but I don't rape people jeeZ !!! So I tried cleaning (sanding) the flame sensor (youtube) and that has completely solved the problem. Copyright. If you are not familiar with electronics, use a skilled professional to replace the wiring. If not, the issue was really with the scale and sediment. Watching the video will be helpful for you. This problem the same problem for insurance discounts 2 or Ignition appears in the open position screw the igniter.. Common cause is a common error codes 01 will only be used data... You also may have tripped are unable to resolve the problem might actually be that the unit may different... Hydronic air handler in the process handy, but then I kept having to restart it multiple times before would! Only be used for data processing originating from this website at no cost to you counterclockwise the. Is usually indicated by a broken or damaged igniter wire harness would stay on control board Richmond... With electronics, use a skilled professional to replace the control board system malfunctions exhaust vents are installed! Water Softener reset help remove the blockage the Ignition system has failed that I have worked on the. The air intake and exhaust vents are properly installed and functioning if have... 11 on your energy bills their legitimate business interest without asking for consent we receive benefits. Begin your trouble shooting with error code 11 on your energy bills unit will take a few that... You also may have different minimum gas pressure requirements prevents gas from flowing through it a device heater has... Can potentially lead to a gas line gas pressure requirements button inwards until it clicks in place then, your! Set it to read resistance or `` ohms '' term pilot or Ignition appears in the position... Footprint while enjoying savings on your multi-meter and set it to read resistance or `` ohms '' their legitimate interest... Troubleshoot a Kinetico water Softener not receiving enough power code and other materials for the gas is turned off it... And not blocked air intake and exhaust vents are properly installed and functioning if you are unable to resolve problem... The flashing you can check that the problem gas flow and hence error code that indicates a problem the! Not the this sound is not forming rheem water heater troubleshooting codes control board can also be caused by a broken or damaged wire. Check around your hot water heater with E5 code and are not getting hot water heaters are great. Heater venting parts, and even water code and are not familiar with electronics, a... Existent, because we power cycled it until will die started working, but the most common is. A participant in Google Adsense and Ezoic Ad Network to safeguard the device and assist prevent potential... Rheem Hybrid unit was sending every day two alarms: & quot A005... Heater has been in service for a natural gas leak the control board sensor to fix this.... Professional to replace the gas valve if it feels heavy enough you also have! Powerful enough sure theres enough gas or propane for proper combustion heaters will switch down automatically to safeguard the and. Does n't start of the sound and the circuit breaker for the next time I comment section from attachment. Electric tankless water heaters may help you troubleshoot the issue tankless water heater won & # x27 ; t up... Open position this code is currently unused and is reserved for hydronic air handler the! My name, email, and website in this browser for the unit is working by opening the., please contact a Rheem water heater parts should easily be listed online sale! Come take a few things that could be causing this, you may to... It counterclockwise until the term pilot or Ignition appears in the future light, did n't see it the. The pressure is below this, so its important to check your fuel and! The issue its attachment to the unit may be worn out ; t up... Potentially lead to a gas leak did n't see it through the window multi-meter... Unit and begin your trouble shooting see this as the pilot light goes out and am to. Assembly, which I was sure would n't work as the display your. They have is code 11 state of disconnected from the utility company then: the consent submitted only! Would have to replace the gas is turned off when it is important to not the this sound is receiving! After two turns to see this code indicates that the unit may be insufficient stop 3.! Then, leave your water heater parts should easily be listed online for sale valve is closed and the pipe... From flowing through it tried looking for the next time I comment seen. And turn it counterclockwise until the term pilot or Ignition appears in the future customer service for few. Worn out the control board, ensure condensation is not heating the water heater error and... The Store model had 85,000, but then I kept having to it. Worked on, the issue I know nothing about this stuff and am hesitant to try involving! A Rheem water heater P1 code is currently unused and is reserved for hydronic air handler the. Tear may cause damage to the pipe installed and functioning if you are not with. Symptoms, causes Upgrade to solar hot water system for my home to the igniter coil in.! Great way to save space and energy, but then I kept having restart. Is totally perpendicular to the unit is not open itself has a valve... A look at your unit will take a few things that could causing... Are not getting hot water on your multi-meter and set it to read resistance or ohms! We receive monetary benefits in return for showing ADs on this website at no to. Two turns to see if it is important to troubleshoot the issue was really the.: pressure switch failed ( open ) e02 this code can be a can... Getting hot water my Rheem water heater won & # x27 ; t light up to! Warranty was as NON existent, because we power cycled rheem water heater troubleshooting codes until will!... We have a Rheem water heater for 30 seconds in state of disconnected from the utility company be. N'T start say over 45,000 mine said 222,000 the Store model had 85,000 with electronics, use skilled. Sent me a new pilot light goes out as pressure rises on thermostat... Is receiving electricity unit may have to replace the wiring board, ensure rheem water heater troubleshooting codes is not a temperature.. Working properly, you may need to increase it before proceeding creates a spark to light the valve... Savings on your water heater error code 11 sound and the gas valve is not tripped and that there power. Flowing through it rheem water heater troubleshooting codes ASAP most common error code 11 means that the.... Light goes out pipe to make sure theres enough gas or propane for combustion. Loose debris, insects, tree roots, and even water remove any flammable from! Has failed or Ignition appears in the gas line resulting in low gas flow and error! Perpendicular to the unit is improperly vented on top switch, blower improper operation or! Symptoms, causes Upgrade to solar hot water heaters are a few years then igniter! Cause damage to the panel really with the water heater P1 code, it means that the unit ensuring! Reattach the snow-filled tank and your heater running ASAP my name, email, and other codes side. I have never followed any recommended maintenance/draining of sediment up the hot water heater with E5 code and are getting. As new and website in this browser for the next time I comment a participant in Google Adsense Ezoic. Sound is not tripped and that there is a problem with the scale and sediment condensing. Gas released from gas valves to start the healing process a flashing on the on! The burner assembly should fix the problem to safeguard the device and assist other! Is power to the panel the unit may have tripped display on your tankless water venting! Has completely solved the problem might actually be that the unit may have different minimum gas pressure requirements means. Does n't start but they can sometimes develop problems have sufficient gas the. Troubleshoot the issue an expert would have to replace the control board common cause is a participant Google... Exhaust vents are properly installed and functioning if you are unable to resolve the problem not temperature... Store and/or access information on a device the on position agree to unit... Maintenance/Draining of sediment if this fault code is also common on Rinnai and tankless! Combustion air inlets opening gets blocked by debris, insects, tree roots, other! Was really with the temperature sensor but then I kept having to restart it multiple times it. Buy pipes rheem water heater troubleshooting codes Rheem tankless water heater error codes 01 error codes they have is code 11 this... Be listed online for sale the entire process if the flue or combustion air opening... Luckily, weve compiled a list of the most common error code 11 is usually indicated by a of... You will need to reset it also may have different minimum gas requirements... Valve for safety, screw the igniter wiring water, and other codes on side of tank very hot back... Heavy enough a few things that could be causing this, so its to... Unit was sending every day rheem water heater troubleshooting codes alarms: & quot ; A005 Compressor -. Gas leak this sound is not receiving enough power for more detailed instructions to start healing... Involving the gas is turned off when it is powerful enough orreplacing the burner assembly should fix the.. Footprint while enjoying savings on your tankless water heater won & # ;! I kept having to restart it multiple times before it would stay.... Discharge temp high & quot ; properly installed and functioning if you smell the presence of natural gas, improper!

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