not produce any hot water, the upper heating element has probably If the unit is powered with the correct voltage, and still does Leaking fittings can often be tightened or Youll need to replace the Electronic Thermostat. Press it. dripping discharge pipe. 0000004194 00000 n Install a New Thermocouple. Troubleshoot water heaters giving warm water or small amounts of hot water. CODE:E06PROBLEM:Electronic thermostat failureFIX:Switch the two house circuit breakers dedicated for the water heater to OFF. Backflow prevention valves (also known as "check valves") prevent 57 36 If the sensor is dead, you have to replace it, a process that involves the following: If youre still dissatisfied with the water temperature, you can take other measures to fix the heater. Switch the two house circuit breakers dedicated for the water heater to OFF. tank (and a properly adjusted pressure regulating valve). Push the new thermocouple into the bracket and replace everything you removed. Your approach will depend on the type of heater. Also, inspect the Electronic Thermostat for signs of damage. hWmo0+B%j !-mLHS?"dJ_PlwsNCC"}C(q#$q.cB@ I*08_r4$e \prJy3#Z >lvkihi\R]9'g&\6rD^'wr>\$%9=M,(0#ldBW,J.ZL:o2Y(BqrVf-$@9fU'yyO# sC2PC\$+M/NgPJese.X[ZL*UeeLjmZaqZ N|Msf",rI=KcbY~i 2m`#N.TJ] * ,K`xTUSjq"E-S=Q8;@R:[77!w]Ae >\e6QmF;d EtwgMQ1#EaB{BolA66 "50t%Dxc)|Bz0!vI6. adjustment instructions and safety notices in the Installation Error code 1 should be removed from the display at this point. This water heater manual mentions heat sensors. Next, flip the breakers to ON to see if error clears. 4). 0000005264 00000 n Anyway, I was having problems with the control module located on top of the water heater. 204 0 obj <>/Filter/FlateDecode/ID[<56674A0B718B6346AC9B5B4FFE0AC4C6>]/Index[187 35]/Info 186 0 R/Length 97/Prev 983545/Root 188 0 R/Size 222/Type/XRef/W[1 3 1]>>stream 0000048072 00000 n For water pressure You can raise or lower that figure depending on your maintenance routine. endstream endobj startxref Water heaters have an average lifespan of 12 years. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. the Temperature and Pressure Relief Valve discharge pipe drips. Relief Valve Discharge Pipe. All Rights Reserved. If that doesnt clear the error code, youll need to replace the thermostat. But cold or lukewarm water is the least of your worries. Related Pages:residential pool heater repair, residential water heater system, pool heater maintenance service, pool heater unit service cost, water heater maintenance service. If the LED light on the Control Board is not on, check to make (Find It Now!). backflow prevention valves which stop the water in your home from We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. Because the heat sensor has failed, the temperature will rise to unsafe levels. Water Heater Installation Instructions and Use & Care Guide To obstain technical, warranty, or service assistance during or after the installation of this water heater, visit our website at: http://www.whirlpoolwaterheatersupport.com or call tool free 1-877-817-6750 When calling for assistance, please have the following information ready: 1. I filled the tank back up and turn the breaker back on and it blinked one light, indicating no water in the tank, ( which there was). There is no fix for a water heater with a leaking tank. These valves can be inside water Drain the water heater and then replace the heating element if it failed. Refill the water heater before you flip the house circuit breakers ON and restoring power. Their number is 1-877-817-6750. If it costs a ton of money to fix it, I would just replace it with a regular water heater. Save my name, email, and website in this browser for the next time I comment. 0000004118 00000 n For repair how-to help, visit the PartsDirect repair help section, which includes repair help for water heaters, major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Model number ee3j50rd045v no I can - Answered by a verified Plumber. You can also contact the manufacturer if the unit is still under warranty. Be specific with your readings. continue to have five flashes or lower unit failure. 0000011321 00000 n Our comprehensive Whirlpool Water Heater error code guide will explain common issues, provide tips, and show you how to read your model's error codes. Other conditions cause the water from a water heater to smell bad. If the Control Board it is not getting the power, there are 78K views 8 years ago Step by step instructions on how to replace the thermocouple on a Whirlpool water heater. To check for power, turn the circuit breaker marked "water The water heater has locked out due to a malfunction in the control board. Flip the house circuit breakers to the ON position. Locate the Whirlpool Energy Smart water heater reset button. In older homes, the expanded power is a common reason new water heaters don't work. Once you see water coming out of the hot water faucet, turn the hot water faucet off. HVn7}UQ7*m*$OF]S~_{fw0i(` v9rfkJ"%MC%Ii#5F() gOOWUYj+EVRbWEoTK)(j|Ya;Ld>r2`+:hXw.dP&Z2Q8,/XkW0-\M You have to compare the resistance at different temperatures to the manufacturers information. Not getting Whirlpool PT220L Genuine OEM 3-Prong 30-Amp Power Cord For Electric Dryers 3-Prong 30-Amp 4 Feet Grey replaces W10830966, 4392905, 3389955, 694045, 4392905R, 4319131, 661592, 687104, 694044 4.7 (1,639) Limited time deal $1890 ($4.73/Foot)$27.40 FREE delivery Sat, Apr 8 on $25 of items shipped by Amazon Or fastest delivery Thu, Apr 6 Do Not Cap or Plug the Temperature and Pressure Water heaters can last somewhere between 6 to 12 years depending on their maintenance, brand, and quality. To check for power, turn the circuit breaker marked "water heater" off (or remove fuses). Does anyone know of any tricks to the control box on this hot water heater? ), Wire Size For Water Heater Based Upon Amp, Watt, Gallon. Verify your water heater is getting the correct When you purchase through links on our site, we may earn an affiliate commission, which supports our community. If you don't have hot Error code 1 indicates that electrical power is on without a full tank. Often there is some hot water available, but it runs out quickly. Related Error Code Pages:Whirlpool Air Conditioner Error Codes, Whirlpool Dishwasher Error Codes, Whirlpool Dryer Error Codes, Whirlpool Furnace Error Codes, Whirlpool Microwave Error Codes, Whirlpool Range Error Codes, Whirlpool Refrigerator Error Codes, Whirlpool Washer Error Codes, Whirlpool Water Heater Error Codes. Your unit cant run with a broken Electronic Thermostat. For these reasons, most homes now need a thermal expansion 2018 American Water Heater (833) 747-0686. When water is heated, it expands. The heating element should measure 5-25 ohms of resistance. If youre lucky, the unit will come on. Why does my hot water smell like rotten eggs? Check the wires at the elements. If that doesnt solve the problem, check the water tank. 0000048954 00000 n Set the temperature between 110 and 125 degrees F. Check the cold intake tube and fastener ring. But if you bought the heater more than a decade ago, or the heater had been in use for more than ten years before it entered your home, you have to consider the possibility that the appliance has reached the end of its lifespan. There is no fix for a water heater with a leaking tank. 0000047206 00000 n You can test the sensor with a multimeter. qualified electrician may be needed to fix your electrical problem. But only perform them yourself, if you are confident with electrical appliances. thermal expansion tank has an internal air bladder which can absorb 0 What does a thermal switch do on a water heater? Whirlpool Licensed Partner Return to Whirlpool.com . before turning the power back on. The Control Board comes with detailed printed instructions. Not Water heaters are just like any other appliance. water are coming from the discharge pipe, turn electrical power off 0000006466 00000 n If this error condition continues, replace the electronic thermostat. Our instructions will help you fix your whirlpool energy smart water heater error codes and get your heater running smoothly again. Troubleshooting and Repair of an Energy Smart Electric Water Heater. If power registers, then test the terminals at the lower element. require that a hot water faucet be opened and the hot water allowed Error code 5 indicates lower element circuit failure. Read about some water heater repairs that you can easily do yourself. having a thermal expansion tank is the most common reason for a heater" off (or remove fuses). If drips are noticed coming from the discharge pipe of the How Does It Work? It may take several hours for a newly installed electric water Replacement heating elements are endstream endobj 58 0 obj<> endobj 60 0 obj<> endobj 61 0 obj<>/Font<>/XObject<>/ProcSet[/PDF/Text/ImageC/ImageI]/ExtGState<>>> endobj 62 0 obj<> endobj 63 0 obj<> endobj 64 0 obj<> endobj 65 0 obj[/ICCBased 81 0 R] endobj 66 0 obj[/Separation/PANTONE#20293#20C 65 0 R 83 0 R] endobj 67 0 obj[/Indexed 65 0 R 0 84 0 R] endobj 68 0 obj[/Indexed 65 0 R 180 85 0 R] endobj 69 0 obj<> endobj 70 0 obj<> endobj 71 0 obj<> endobj 72 0 obj<> endobj 73 0 obj<>stream expanded water now has nowhere to go, the water pressure in the He informs me that there has been a problem with these units, particularly the control board and that Lowe's store has removed them from the shelves. Test the hardness of the water. If power is present, use a discharge pipe. Choose a symptom to see related water heater repairs. You dont want to damage the unit by tinkering with it. Does A Gas Water Heater Need Electricity? with a simple "circuit tester" or volt meter. repaired. Magnesium anode rods cause bad smells when exposed to some of the minerals common in tap water. and consult a qualified technician. You dont want to damage them. The lower element will still run fine. 5 years. Drain the tank and shut off power and water supply to the unit before removing an element to clean or replace it. It should not be set above 125 degrees F. If the temperature is properly set, then one of the thermostats is to blame. If your Income is LESS than $44,000.00 a year, You can be approved for the Weatherization Program to have all your appliances updated, Even your Heating and . 3.5K views 1 year ago If you're looking for help fixing your Whirlpool Water Heater, look no further! water pushed back into the water main. However, if the 6 ash lock-out should occur again. voltage) but the Diagnostic Light is not lit, the Control Board If the error does not clear, switch the circuit breakers OFF and replace the electronic thermostat located behind the control panel. Hunker may earn compensation through affiliate links in this story. WaterHeaterSafety .. 2, UnpackingInstructions . 3, OperatingYourWaterHeater 9-11, WaterHeaterStart-Up .. 9, OperationalConditions 11, To obtain technical, warranty, or service assistance during or, When calling for assistance, please have the following. around the Temperature and Pressure Relief Valve) or around one of Reset button is stuck. You can tell that the water heater has a problem because the water is either too hot or too cold. xb```f````e``_ @16,@Cn(9AmANNg4F9&(X4%*6x:7RlF ]61F.fL(C85p] I just joined this site with a problem. I did have a problem of no hot water in February 2009. If the voltage tester shows power, but the element is not heating, then the element is bad. If this error condition continues, replace the energy smart module (ESM). If it doesnt, inspect the gas valve. Continue testing to find the problem that tripped the switch. heater. Whirlpool Energy Smart Water Heater has one special electronic thermostat. The water heater electronic thermostat will continue to operate and hot water will still be available. 2). Youll need to touch the Lock button for at least 5 seconds to unlock the user interface of your Whirlpool smart water heater. Check the wiring at the Energy Smart Module. Drain the water heater and then replace the heating element if it's defective. 0000001016 00000 n A day You should first check for loose or damaged wires at the Electronic Thermostat. I completed my electrical engineering in 2014 and have been working since then. I haven't had water in a week and i'm tired of showering at my in-laws all the time. I'm thinking about calling and canceling it and just buying a new one.. this is BULL, There are different types of overnite delivery. I called the 1-800-Whirlpool number as stated on the papers that came with it. Heres the action you need to take to check this problem. reentering the water supply. the expanded water from reentering the water main. Carefully remove the insulation and plastic cover. Deposits will accumulate over the years, compromising the sensors sensitivity to temperature changes. The recommended Remove the cover on the Energy 0000007629 00000 n At the interface module, check the wire connections for damage. dripping discharge pipe. 0000000016 00000 n You cant just force conventional probes into the small holes. For further repair, you should contact a professional to assist you. Hi. Switch the two house circuit breakers dedicated for the water heater to OFF. adjustment instructions and safety notices in the Installation If the error code doesnt clear, youll need to replace the lower thermistor sensor. That's why the heater will display this error code instead of starting up as usual. Replace control board. volt meter and confirm that the voltage is correct. You can override the ESM by unplugging the harness connector. Drain the water heater and then replace the heating element if it's defective. This is a safety hazard as the unit will surely overheat with a partially filled tank. Identify the power supply wires. instructions for your unit as well as important safety information Copyright 2020 - 2022 | All rights reserved. The thermocouple keeps the gas valve open. In some cases the water is too hot. Whirlpool Air Conditioner Troubleshooting. 4). burned out, it can be replaced. The standard water heater has two thermostats, upper and lower one. zcT*|2ldP,. If the tests are positive and the sensor is still working, get a new gas valve. Our Whirlpool water heater needs a burner assembly replaced. But if you have a questionable heat sensor, your heater will supply lukewarm or cold water. Restore power and then allow the water heater to run a system diagnostic. blown fuses or tripped circuit breaker). 0000053729 00000 n The heating element should measure 5-25 ohms of resistance. The link takes you to Whirlpool to check. Turn off electrical power at breaker. Cooling Water filters, odour absorbers, cleaning products and more. Do Not Cap or Plug the Temperature and Pressure Heres a quick list of things you need to do to get rid of error code 02. You need to reset the heater by turning it on and off at the breaker. Before beginning, read and follow the printed instructions (which If it is not getting the required voltage, there are If the error does not clear, switch the circuit breakers OFF and replace the electronic thermostat located behind the control panel. Explosion Hazard. Disconnect the upper heating element and measure across the element terminals for ohm resistance. Naturally, you have to disconnect the power and drain the tank before proceeding. Replaced element however at times water does not heat and 5 flashes. as you're used to or not as much as you need, the thermostats may Related Parts Pages:Whirlpool Refrigerator Parts, Whirlpool Range Parts, Whirlpool Washer Parts, Whirlpool Dryer Parts, Whirlpool Microwave Parts, Whirlpool Dishwasher Parts, Whirlpool Air Conditioner Parts, Whirlpool Furnace Parts, Whirlpool Water Heater Parts. No Warranty Means- If it breaks in half you get to keep both halves. The thermocouple will turn the gas supply off if the pilot light keeps going out. Replace the electronic thermostat located behind the control panel. For these reasons, most homes now need a thermal expansion $529.00 $ 529. Drain the water heater and then replace the heating element if it's defective. meter that measures voltage. The upper stat controls the unit. After the heating element has Is the pressure poor? Switch the two house circuit breakers dedicated for the water heater to OFF. Every answer they provide is corrupted by their desire to maximize Is Brown Or Blue Wire Positive? $399 based on sale price of in-home delivery products excluding taxes, delivery, install/uninstall, and haul away. I've reset it twice and get a little hot water from a sink, but then the light starts flashing again. If you're looking for help fixing your Whirlpool Water Heater, look no further! Remember, higher If there is no power coming to the element, then the thermostat has failed and must be replaced. Model # ES50R92-45D serial # is 1343T468633. Error code 9,10,11,12 stands for Electronic Thermostat error. access panel. Its so frustrating when you call with a problem and you get this foreign person on the other line that can barely speak a lick of english. 2). need adjusting. To understand why homeowners replace malfunctioning heat sensors, you have to understand the function the thermocouples play: 1). 0000054117 00000 n Unscrew the cover plates on the upper and lower access panels with a Phillips head screwdriver. water pressure is above 80 PSIG. Error code 2 appears when the water temperature has exceeded the high limit. Usually, But again, the heat sensor is not the only factor that can cause these issues. It is necessary to check the working condition of a water heater with power supplied to the unit. If the pilot light on your Whirlpool water heater won't stay lit, chances. /ad`&H@+8A[ gb^- A~e(Qh ` If you have an electric model, is the power on? JavaScript is disabled. Replace the control board. It normally takes a couple of minutes before the heater turns on. Check the power running to the upper element. 187 0 obj <> endobj The OP was answered at the "Appliances" forum. Refill the water heater before you flip the house circuit breakers ON and restore power. softeners, pressure regulating valves or the water meter itself. Most residential units are 220/240 volts (but some Whirlpool wants $75 plus $20 overnite shipping and their defective piece of crap.. Explosion Hazard. The sensor is important because it uses a small electric current to manipulate the gas valve. are 110/120 volts). thermal expansion tank has an internal air bladder which can absorb If you have any questions, feel free to comment below. heater to reach normal operating temperature. 0000002583 00000 n 0000002003 00000 n Heat to the power panel and turn on the heater. But other factors can produce similar results, including a defective pilot light that refuses to stay on, insufficient oxygen, debris, etc. Some Whirlpool heaters are under a recall. and the tank is completely full of water. The Installation Manual has temperature adjustment If your heater uses gas, is the gas supply working? If the pressure is higher than connections at the hot water outlet or cold water inlet. Manual that came with your new water heater. You can see if the water heater is still under warranty by calling the manufacturer. Using a multi-meter, check the wires at the element and electronic thermostat for damage. If the thermocouple malfunctions, it cant tell whether the pilot light is on or off. Since the Whirlpool Energy Smart Water Heater E51 Code, 11. A Appliance Helpers representative is available for you 7 days-a-week including Holidays!! These valves can be inside water 3). . Occasionally, leaks can be found coming from a fitting (such as Check the wires and the energy smart module (control panel) for damage. Model number EE3Z80HD055V. The resistance should read 5-25 ohms. Do not cap or plug the You will ruin the pins. plate on the water heater specifies the required voltage. water are coming from the discharge pipe, turn electrical power off risk of scalding injuries. 2023 Transform SR Brands LLC. 57 0 obj<> endobj If you still have warranty then it should cover the cost of the part. For a better experience, please enable JavaScript in your browser before proceeding. If you have the technical expertise to diagnose and repair the water heater, check the following elements before you blame the sensor: 1). 0000012258 00000 n xref This makes the repairs much easier as you wont have to know how to identify the cause behind the issue. as you're used to or not as much as you need, the thermostats may Dont forget to measure the water temperature. They never gave me any info about a warranty on a new part, though i didnt ask either. Press the "Reset" button to restore power. Correct the problem of popping sounds. CODE:E9, E10, E11, E12PROBLEM:Electronic thermostat (ET) errorFIX:Switch the two house circuit breakers dedicated for the water heater to OFF. The heating element should measure 5-25 ohms of resistance. You can replace a faulty heat sensor, but the temperature issues may persist because all the other components have reached the end of their lifespans. No error codes and I can't press any buttons. If this error condition continues, replace the electronic thermostat., Refill the water heater before you flip the house circuit breakers ON and restoring power. If you have some electrical knowledge, you can remove the error codes by solving the reason why your unit is malfunctioning. Heaters are dangerous to laypeople. CODE:E04PROBLEM:Upper element failureFIX:Switch the two house circuit breakers dedicated for the water heater to OFF. temperatures (above 120F) can cause serious injuries. Those Whirlpool water heaters are lemons & should be avoided at all costs, the gas "Flamelock" ones are the worst there was a class-action lawsuit on them & from what I understand it did not help matters. This site is owned and operated by PortablePowerGuides, a sole proprietor headquartered in the Arizona, the USA. Contractor's Assistant: How long have you been dealing with this water heater issue? the heating elements. Check your home's water pressure with a gauge. Whirlpool NU30T61 303 - chamber sensor failure #9. At this point, the error code should be gone. CODE: E01PROBLEM: Electrical power on with the tank empty or not completely full of waterFIX: Turn off electrical power at breaker. Disconnect the lower heating element and measure across the element terminals for ohm resistance. Thermocouples work in tandem with the pilot light. Backflow prevention valves (also known as "check valves") prevent NO YES UTEC BOARDS Green light . Remove the control panel to access the upper heating element. This article from The Institution of Engineering and Technology has a picture of wiring rules from IEEs 7th Edition Hi, my name is Stellar and I'm an Electrical Engineer. At times people see puddles or hear popping sounds near water heaters. may be too high or a thermal expansion tank may be needed. Remove the lower cover to access the lower heating element. It blinked 2 lights to start with and i checked the temperature and checked the heating elements and found no problems. Get advice on simple DIY fixes for appliances that you can safely do on your own. Restore power and then allow the water heater to run a system diagnostic. However, Whirlpool's Indian customer service rep would not give me the satisfaction of giving me any kind of warranty on the control box. Related Troubleshooting Pages:Whirlpool Refrigerator Troubleshooting, Whirlpool Range Troubleshooting, Whirlpool Washer Troubleshooting, Whirlpool Dryer Troubleshooting, Whirlpool Microwave Troubleshooting, Whirlpool Dishwasher Troubleshooting, Whirlpool Air Conditioner Troubleshooting, Whirlpool Furnace Troubleshooting, Whirlpool Water Heater Troubleshooting. Put on work gloves to remove the insulation cut-outs. around the Temperature and Pressure Relief Valve) or around one of Switch the two house circuit breakers dedicated for the water heater to OFF. If this error condition continues, replace the energy smart module (ESM). risk of scalding injuries. out (this is called Dry Fire). 0000001431 00000 n If the upper element has Refill the water heater before you flip the house circuit breakers ON and restore power. http://www.theenergyconscious.com/pow1036.html. 100% freshness even if you forget to unload. If the pressure is higher than Parts have to be ordered, so you will be without hot water for several days. (11 Brands), link to Is Brown Or Blue Wire Positive? usage has increased. endstream endobj 188 0 obj <>>> endobj 189 0 obj <> endobj 190 0 obj <>stream By creating an account you agree to the Hunker, How to Test an Electric Hot Water Heater Thermostat, How to Troubleshoot the Water Heater Electric Thermostats. Hot water heater sensors are not immune to failure. Dont replace it without testing the temperature sensor. Use the advice and tips in these articles and videos to get the most out of your water heater. Page 2: Page 2 Your safety and the safety of others are very important. The Fora platform includes forum software by XenForo. Replace the electronic thermostat located behind the control panel. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. Do you hear strange noises? COPYRIGHT 2023. You can check for power with a simple "circuit tester," but for I have information on this one: I have the Whirlpool Energy Smart Electric water heater, purchased at a Lowe's store January 2006, and installed then. CODE:E02PROBLEM:Water temperature exceeded high limitFIX:Switch the two house circuit breakers dedicated for the water heater to OFF and then press the reset button located behind the control panel on the water heater. You can also lose the wires and make a group and reconnect. Please enable javascript to view the website .. Keep track of the models you own in your profile, Sign in or Register to view or add models. No luck, everything goes back to the control board. 0000003560 00000 n 0000051230 00000 n Disconnect the lower heating element and measure across the element terminals for ohm resistance. Thanks so much for your posts. New info: According to someone I know at a Lowe's store (Dec. 07) when I stated that I had seen the original post, he informed me that there was a "class-action lawsuit" against Whirlpool on these Energy Smart water heaters. LSLLYPY Genuine OEM water heater control board with junction box 6910605, 6910606, 100093770. With a new water heater, most leaks are caused by leaking It seems my Whirlpool Energy Smart Water Heaters' control box went kafooey. Give it a few minutes and light the pilot. Diagnostic Code Chart and a Troubleshooting Chart you can use to Summary of Contents of user manual for Whirlpool EE2H40RD045V. Do not cap or plug the He loves to share his knowledge & helps others in fixing their units & saving their pockets. And if you order something and get overnite shipping from Whirlpool (which i had no other option besides the $20 overnite shipping), don't count on it.. still waiting:furious:. If error returns, call a service technician for assistance. For instance, water heaters are supposed to raise the temperature of the hot water running through the pipes. They have me where they want me and there isn't much I can do about it it seems. Find User Manuals, Energy Guides, and Other Documents for Whirlpool Brand Water Heaters here. Error code 1 indicates that electrical power is on without a full tank. water pressure is 50 to 60 PSIG. Either way, you have to test the sensor with a multimeter: 1). My Energy Smart water heater has a flashing light that shows sensor failure, and we have no hot water. I thought there was a way of disassembling the valve and resetting the electronics. sure the water heater is getting electrical power. A You can check for power 4). There are several problems that can arise with a Whirlpool electric hot water heater. Find out how to clean and flush household appliances once a boil water advisory is lifted. The green light was "ON" the control board as it should be, but no hot water. Whirlpool's water heaters are designed to integrate their latest breakthroughs in water heating technology to increase energy-efficiency and decrease cost of operation. Are they clogged? been replaced, make sure the tank is completely full of water To remove this error code, follow the same process as you would for the E04 code.